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Cutting edge technology that will enable your Web site to meet the demands of the 21st century? All of us know the value of a prospect and the need for profitability in our companies. onlineRMS has developed the ability to set up a voice link while you are on a Web site delivering it in a number of ways with great functionality.
We place a button on your Web site which when depressed can set up and route a call to a call center or customer service or wherever you desire. The functionality happens on our server, which means there is no interface required on your end. We can initiate calls to you in two different ways and the applications for it's use are endless.
eTalkSystems has many advantages over Toll Free numbers:
Ease of use with an immediate, Push to Talk button available instead of interrupting the sales process by stopping to physically dial the phone
or write the number down.
Easier to track billing due to our flat rate call costs.
Higher response rate by having an immediate Push to Talk button at all
points of customer / web page contact.
The power to "Push" specific pages to a customer's / prospect's web
screen in response to particular issues or questions.
Uses local phone numbers instead of a toll free number.
Optimizes call handling time (28% reduction in call handle time vs.
traditional inbound 800 call)
eTalkSystems adds value throughout the sales cycle:
Voice enabled eMail campaign.
Voice enabled ad banner.
Immediate answers to customer questions.
Pre-sales customer assistance critical for closing.
Other One-to-One customer building opportunities.
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